RETURN POLICY FOR RETAIL ORDERS:
Products* may be returned within 30 days of purchase if you are not completely satisfied, no questions asked! Just cover the cost to return it & we’ll refund you when it arrives.
Please email [email protected] to arrange the return. If you received something damaged or in error we will provide return shipping.
*Grocery items may not be returned or exchanged. Lamps that are returned are subject to a 6% restocking fee and we will provide separate shipping instruction.
Returns time may vary, depending on your shipment selection, but we will process returned items and refunds within 48 hours of receiving the product.
FOR WHOLESALE CUSTOMERS:
We only accept returns or exchanges for items that are damaged, defective, or received in error.
Our Return Address is:
Fair Trade Winds
5329 Ballard Ave. NW
Seattle, WA 98107